Shipping policy

US shipping policy 

 

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Shipment processing time 

All orders are processed within 1-3 business days.  

  • If you order before midnight between Sunday and Wednesday, your order will be processed and shipped the next day.  

  • Any orders placed between Thursday and Saturday will be processed the following Monday.   

  • Orders are not shipped on Fridays, weekends or UK bank holidays. 

Delivery delays can occasionally occur; we will notify you if your order is likely to be impacted. 

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Shipping rates & delivery estimates  

Shipping method: Standard US shipping 

Estimated delivery time: 4 – 6 business days 

Cost: $30 (flat fee per order)  

  • Shipping is a flat fee of $30, no matter how many items you purchase. 

  • Import duties and fees are calculated at checkout. 

  • You will not incur any additional charges upon delivery, ensuring a seamless and stress-free shipping experience. 

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Shipment confirmation & order tracking 

You will receive a shipment confirmation email once your order has shipped containing your tracking number. With every shipment, you’ll benefit from: 

  • Full tracking for complete visibility of your parcel's journey 

  • Geofencing technology for more precise delivery updates 

If your order is delayed, lost, or arrives damaged, please contact us at support@zeussleeps.com with your order number and details. We will work with the carrier to resolve the issue as quickly as possible. 

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Contact us 

If you have any questions about your shipment or need support, please contact us at support@zeussleeps.com.